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Social Media ROI
Bob Pearson (Twitter: bobpdell) Vice President, Communities & Conversations at Dell talks about how Dell have benefited from using social media not just from customer satisfaction, product sentiment but hard cash.
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Comment by Jamie Burke on December 1, 2008 at 5:52pm - Great video to show any cynics out there that social media can have a direct and tangible ROI.
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Created by Jamie Burke Dec 11, 2008 at 2:40pm. Last updated by Jamie Burke Dec. 11, 2008.
Five Basic Social Theories of Online PR
I've invited the guys behind this to join our little party.
In the meantime - read and t
Created by Jamie Burke Dec 11, 2008 at 2:39pm. Last updated by Jamie Burke Dec. 11, 2008.
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